Why Was Select Phone Solutions Created?

Select Phone Solutions was created due to the overwhelming Voice Over IP (VOIP) phone system success by the parent company, Tech Services Group, which is an IT company. Splitting out the phone system work from the IT work performed by Tech Services Group made sense for the company and for its clients.

Tech Services Group was originally formed with the vision of managing all of the technology used by the typical modern office. That included computers, networks, phone systems, copiers, and anything else that makes your office productive.

While computers and such have become very important to running a business, the phone system is the critical human part. We all use it not only to give and get information, we interpret the other person’s voice and inflections as emotional indicators. We may not be able to see them but we can picture their responses in our minds and we change our own messages and actions accordingly.

The world is now not only going to digital telephony, it’s going to converged communications, a combination of synergistic technologies. VOIP phone systems are the backbone of that convergence. We saw the need for an IT company that understood the technology fundamentals to get the best out of those systems. Enter Select Phone Solutions as the experts in designing VOIP phone systems for SMBs, small and medium sized businesses.

Some new phone companies without IT experience can’t help a business coordinate their data networks with their phone system. A hardware salesperson can install a cookie cutter VOIP by reading manuals but they don’t know the underlying concepts of how to merge the capabilities of all the technologies an office needs and uses to provide a customized solution. They also don’t provide extensive technical support after the sale, except to refer you to an 800 number in Bangalore.

Select Phone Solutions inspects your:

  • cabling and can design and/or modify your infrastructure the right way the first time. Out with the CAT3 and in with CAT5e or CAT6 which are the current standards.
  • network capability to ensure that the VOIP phone system will work efficiently and effectively for crystal clear two-way conversations.
  • broadband service to see if you have sufficient bandwidth for your needs, if you should change to a T-1 line or add more of them.
  • office workflow to understand how your phone system should be setup to increase office productivity. We talk with the staff to learn what they do and how they do it.
  • service needs and fully customizes your VOIP phone system to fit your business, not the one down the street. After installation, we train the staff with a Lunch & Learn session.
  • technical support needs and arranges the level of service after the sale that fits your budget, your office time and your business, fully provided by Select Phone Solutions personnel in Houston.

Ask for your free phone system audit from Select Phone Solutions by calling 713-777-2400.

“Productivity Through Technology”

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