Increase Your VOIP ROI By Connecting Remote Locations

Once your company has made the investment in a VOIP phone system, there are ways to keep expanding the use of the technology to increase your profits and ROI. A VOIP phone system connects the IP-PBX phone server to each of the phones in any of three ways, all of which work very well. 

The most common method is through the data network infrastructure at your office, using the cabling, switches, routers and other network equipment that is also used by the data side of your business. That would be the main computer server, workstations, printers, etc. Instead of a separate phone system such as was used in the last century with CAT 3 cabling, the modern VOIP system can piggyback on your existing data network, eliminating cost and delays at the startup. With Quality of Service (QoS) enabled in your network, voice traffic is given priority so that the talk is crystal clear to everyone. 

The second method is by wireless networking. Again, when you can run your data network across a WLAN (Wireless Local Area Network), you can add your VOIP phone system as long as you have enough bandwidth to support it. Most G and N band WLANs are fine for office use. 

The last method is via the Internet, using your broadband provider as the conduit for your phone packets to travel to the destination. This opens up your VOIP phone system to connect to telecommuters, field service technicians, sales people, temporary offices, branch offices, and home offices. Everyone who activates either an IP phone or a softphone (computer program installed to work like a screen image cell phone) can connect to the main office as just another extension for the office. They can use the voicemail, page other employees, transfer calls, and use all of the other features used while actually located at the main office. 

A specific example of how useful this VOIP phone system remote connectivity can be are companies with temporary locations such as construction companies for homes, buildings, and everything else you can think of. It is a tremendous advantage to have a live phone at the trailer and worksite to enhance communication between management and the remote work crew without waiting for Ma Bell to run a phone line with a setup and monthly cost attached to it. 

Another example is a managing entity with a main office and many satellite offices. For instance, if a government agency was managing a district with lakes, pump houses, laboratories, fleet offices, warehouses, etc., they could all be connected and just an extension away from each other, even if separated by many miles. How far is many miles? It doesn’t matter if it is on the other side of the city, out in the country, in the next county or on a remote island. As long as a good internet signal is delivered by the telecom company, the connection is strong. 

A franchised business with multiple locations can really benefit from having one VOIP phone server in the main office creating their own hosted solution for every remote store. The cost of the total phone system company-wide might be a fraction of what a normal pre-VOIP system would have cost them. In addition, having the VOIP phone system in place company-wide allows the management to filter all of the phone use data via their desktop Internet browser at any time they need to see the company Call Data Reports and associated metrics. 

Ask for your free phone system audit from Select Phone Solutions by calling 281-501-6464.

“Productivity Through Technology”

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